Welcome to Robin Knows! These Terms of Service ("Terms") govern your use of the Robin Knows mobile application and website ("Service"). By accessing or using our Service, you agree to be bound by these Terms.

1. General InformationBusiness Name:
Robin Knows LLC
‍Address: 606 Georgia Ave. Suite 1, Chattanooga, TN 37402
‍Contact Email: privacy@robinknows.app

2. Acceptance of Terms
By using our Service, you agree to comply with and be legally bound by these Terms. If you do not agree to these Terms, you should not use our Service.

3. Description of Service
Robin Knows is an AI-driven service that offers individually-tailored technology and scam support to users over the age of 50. Our app is available on both the iOS App Store and Google Play Store, and can also be accessed via our website, robinknows.app.

4. Account Creation
‍Users must create an account to use our Service. When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

5. User Content
Users can upload text and images to the Service. This content is never made public and is used solely to provide the requested support. You retain all rights to your content and are solely responsible for it.

6. Subscription and Billing
‍We offer a subscription plan at $5.99 per month, which includes a 7-day free trial for all users. Users who sign up with an affiliate code may receive an extended trial period. Subscription fees are billed monthly and are non-refundable. By subscribing, you authorize us to charge your payment method for the subscription fee each month.‍

7. Proprietary Rights
‍All content, trademarks, and other intellectual property related to Robin Knows are the exclusive property of Robin Knows LLC. You agree not to reproduce, distribute, or create derivative works from any of our content without our explicit permission.‍

8. Prohibited Activities
‍You agree not to use the Service for any unlawful or prohibited purpose, including but not limited to:Uploading any harmful, obscene, or infringing content.Interfering with the security or functionality of the Service.Attempting to gain unauthorized access to any part of the Service.‍

9. Termination
We reserve the right to suspend or terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.‍

10. Disclaimer of Warranties
‍The Service is provided on an "as is" and "as available" basis. Robin Knows LLC makes no representations or warranties of any kind, express or implied, as to the operation of the Service, or the information, content, or materials included in the Service. You expressly agree that your use of the Service is at your sole risk‍

11. Limitation of Liability
‍To the maximum extent permitted by law, Robin Knows LLC and its affiliates, officers, agents, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:‍‍

• Your use or inability to use the Service.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any advice or recommendations provided by the Service, including but not limited to, technical support, appliance support, or scam identification advice.
• Any damage to your devices or loss of data resulting from your use of the Service.
• Any delay or failure in legitimate communications due to suspected fraudulent activities advised by the Service.

12. Indemnification
‍You agree to indemnify and hold harmless Robin Knows LLC and its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.‍

13. Changes to Terms
‍We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will provide notice of such changes, such as by sending an email notification, providing notice through the Service, or updating the "Last Updated" date at the top of these Terms. Your continued use of the Service following the notice of changes will constitute your acceptance of such changes.‍

14. Governing Law
‍These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.‍

15. Dispute Resolution
‍Any disputes arising out of or related to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Chattanooga, Tennessee.‍

16. Severability
‍If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

17. Entire Agreement
These Terms constitute the entire agreement between you and Robin Knows LLC regarding the use of the Service and supersede any prior agreements between you and Robin Knows LLC relating to your use of the Service.

18. Contact Information
If you have any questions about these Terms, please contact us at privacy@robinknows.app.